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FAQ
Questions & Answers
General
What is WellPath Prime?
How is this different from other health apps?
What is the WellPath Score?
Is my data secure?
For Patients
How do I get started?
What data does WellPath track?
Does it work with Apple Health?
How are recommendations generated?
Data Syncing
How does Apple Health syncing work?
What data does WellPath sync from Apple Health?
Why does the first sync take a while?
I have multiple devices — which one does WellPath use?
How often does WellPath check for new data?
What if my sync seems stuck?
What happens if I revoke Apple Health permissions?
Can I see which data source is being used?
For Clinicians
How does WellPath integrate into my practice?
Can I customize patient recommendations?
What size practices is WellPath designed for?
Technical
What platforms are supported?
How is the scoring calculated?
Can lab results be imported?